Welcome to HomePros Houston. We operate homepros.builders and connect homeowners with verified home service professionals in the Houston, TX area. This Privacy Policy explains how we collect, use, and protect your personal information.
We collect information you provide directly: name, phone, email, and service address when you schedule an inspection. We also collect booking details, property type, and any notes you include. If you apply as a Pro, we collect professional credentials and uploaded documents. We automatically collect device type, browser, IP address, and pages visited.
We do not sell your personal information to third parties.
We share your booking details (name, phone, address, appointment time) with the assigned verified Pro to fulfill the service. We use third-party tools including GoHighLevel (scheduling), Twilio (SMS), SendGrid (email), and Netlify (hosting). These providers process data only as necessary and are bound by data processing agreements.
By providing your phone number and scheduling an inspection, you consent to receive transactional SMS messages including appointment confirmations and reminders. Message and data rates may apply. Reply STOP at any time to opt out. Reply HELP for assistance or call +1 (346) 623-3028.
We use cookies to remember your preferences and analyze site traffic. We do not use advertising or cross-site tracking cookies. You can control cookies through your browser settings.
Booking data is retained for 3 years. Pro registration data is retained while active plus 2 years after deactivation. Chat records are retained for 1 year.
We use HTTPS encryption, encrypted document storage, and access controls. If you believe your information has been compromised, contact us immediately at +1 (346) 623-3028.
You may request access to, correction of, or deletion of your personal information. Texas residents have additional rights under the Texas Data Privacy and Security Act (TDPSA). To exercise any right, contact us at privacy@homepros.builders or call +1 (346) 623-3028.
Our services are not directed to children under 13. We do not knowingly collect information from children.
We may update this policy periodically. We will update the effective date when changes are made. Continued use of our services constitutes acceptance of the revised policy.